Implementation Manager

Denamico is a Diamond-tier HubSpot Solutions Partner helping B2B organizations scale their revenue operations through CRM strategy, implementation, and optimization. As we take on larger, more complex projects—including custom integrations, scalable system architectures, and enterprise data migrations—we are looking for leaders who thrive at the intersection of technology, operations, and client success.

As an Implementation Manager, you’ll lead the charge in bringing CRM strategies to life for our clients. You’ll run client discovery sessions, turn insights into structured plans, and manage cross-functional delivery through collaboration with our solution architects, change enablement leads, and technical consultants.

This role blends project management, business analysis, and client relationship leadership—all in service of delivering HubSpot implementations that drive measurable results.

What You'll Do

• Lead CRM implementation projects from kickoff through go-live
• Translate client needs into detailed project scopes and timelines
• Coordinate technical, training, and strategic deliverables with internal teams
• Manage client communications, status updates, and ongoing expectations
• Proactively identify risks and problem-solve to keep projects on scope and budget
• Drive team accountability to ensure successful, timely delivery
• Monitor individual utilization (target: 80%+) and project profitability
• Support continuous improvement of Denamico's delivery processes

About You

• 5+ years in CRM, SaaS, consulting, or project delivery roles
• Proven track record managing B2B technology implementations
• Strong understanding of CRM (HubSpot preferred) and revenue operations
• Analytical thinker with excellent communication and client-facing skills
• Proactive, organized, and thrives in fast-paced environments
• Passionate about process improvement and team collaboration
• Calm under pressure, solution-focused, and naturally curious
• HubSpot certifications or platform experience is a plus

Key Outcomes

1. 85%+ client satisfaction (CSAT) scores
2. Projects consistently delivered on time and within ±5% of budget
3. Clear and thorough documentation of business requirements
4. Strong internal and external communication alignment
5. High utilization and positive team collaboration

Day in the Life: Implementation Manager

• Lead a discovery call to map a client’s current sales workflow
• Update project plan in ClickUp and assign next sprint tasks
• Join a sync with the Solution Architect to confirm integration requirements
• Send a follow-up email summarizing next steps from a client check-in
• Flag a potential timeline risk and recommend a mitigation plan
• Review and approve updated training documentation
• Track budget burn and ensure hours are logged accurately
• Celebrate a successful go-live with your project team

Essentials of a Great Denamico Team Member 

• Alignment with Denamico core values: Make Things Happen, Learn with Purpose, Lead the Change, and Be Better Together

• A strong desire to be part of a small organization where you can have a big impact 

• Positive attitude and skilled in building and maintaining colleague and client relationships

• Self-starter who thrives on results and continuous learning 

• Ability to adapt quickly and balance numerous responsibilities

• Incredible attention to detail and excellent writing skills

• Data-driven, results-oriented and skilled at problem solving

• Desire to work and ability to thrive in a fast-paced, dynamic environment

What Makes Denamico Different?

Our people are our special sauce. They care about our clients and do impactful work for organizations making a difference in the world. They love learning, applying new skills, continuously elevating their game, and holding themselves accountable for results. They’re intrapreneurs excited about innovating and running their own line of business.

We believe in taking care of our people. For us, this means training our managers, providing professional development opportunities, helping each other with heavy loads, and taking time out when the world and our lives get crazy. We encourage and enable people to restructure their roles if life changes and they need a different schedule or level of responsibility.

Why You'll Love Working With Us

• High-impact work with clients making a difference

• Competitive salary, bonus plans, and full benefits

• Unlimited PTO, paid holidays, and flexible schedules

• Hybrid setup with North Loop office and remote options

• Company paid parking or public transport allowance
• Smart, purpose-driven teammates who lead with curiosity
• Culture of continuous learning and growth

Location

Hybrid (Minneapolis–St. Paul area) or Remote (CST hours)

Team members in the Twin Cities can work remotely or enjoy a hybrid work schedule option between their home and our Minneapolis North Loop office. We’re generally in the office on Tuesdays and Thursdays.

Schedule: Full-time | M–F | Flexible work environment